I ordered a large plant in the sale. It arrived very quickly... in fact the plant arrived before I thought it would which was great. It was in great condition when it arrived with no dead leaves and no real damage to speak of. It was very well packaged in quality paper lining. The plant looked fresh and bushy when I opened the parcel which is great... needed no nursing back to life. The plant looked like the one in the photo when I ordered it which is great as buying plants online can be a lottery. Would use this company again.