We desperately needed some life in our rather dull office space and decided on a few large plants. This Areca Palm was one of our choices. The ordering process itself was painless, clear website and payment options. Delivery was scheduled via DX and arrived within the predicted window. Now, the packaging – impressive! A very tall, sturdy box, and inside the palm was cleverly secured with cardboard inserts and paper wadding, preventing any movement. Unpacking it felt a bit like revealing a prize. And what a prize! The plant is magnificent. Easily taller than advertised, incredibly lush, vibrant green fronds arching gracefully. There were perhaps one or two tiny brown tips, barely noticeable, which seems normal for shipped palms anyway. It has genuinely transformed the corner it sits in, making the whole area feel more welcoming and, dare I say, productive! Colleagues keep commenting on how lovely it is. The included care instructions were clear and concise. Based on this experience, Houseplant co uk is now our go to for office greenery. Worth the investment for this level of quality and careful delivery.